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Software as a Service (SaaS)

SaaS


ViTel Net's Software as a Service (or SaaS) delivers our software solutions over the Internet—as a service. Instead of installing and maintaining software, you simply access applications via the Internet, freeing yourself from complex software and hardware management. SaaS applications are sometimes called Web-based software, on-demand software, or hosted software.

Whatever the name, SaaS applications run on ViTel Net's SaaS servers. ViTel Net manages access to the application, including security, availability, and performance. Access to applications is easy: You just need an Internet connection

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Dedicated Hosting

Dedicated Hosting


ViTel Net provides a secure, reliable cloud hosting solution for our customers. Our application architecture is fully redundant, secure, HIPAA compliant, and scalable to meet your needs.

Our hosting is HITRUST-certified and includes a Tier 4 data center with strict physical security controls. Perimeter security provides IP reputation filtering and DoS/DDoS mitigation.

Our network security provides intrusion detection, isolated security zones, and vulnerability monitoring. Our server security provides hardened operating systems, antivirus and malware protection, and log monitoring.

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Cloud-Based Imaging

Cloud-Based Imaging


ViTel Net has developed a robust cloud-based image management and sharing solution. This solution was initially developed to support tele-echocardiology consultations for clinicians at facilities around the world, and has been expanded to support imaging for consultations in other specialties.

ViTel Net’s solution manages DICOM and non-DICOM image studies that are reviewed by specialtiesists in neurology (including stroke management), cardiology, radiology, dermatology, wound care, ophthalmology, etc.

With a proven history of success in the exciting and evolving field of telehealth, ViTel Net is uniquely positioned to maximize value from ongoing technological advances — and transfer that value to the success of your business.

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Secutity

Security


ViTel Net works closely with each customer to configure a customized solution in accordance with the PCI Security Standards Council “Data Security Standard Requirements and Security Assessment Procedures,” by using a firewall to create a Demilitarized Zone or “DMZ” and a Protected Zone. Applications are located on servers in the DMZ and can interact with the Internet and servers in the Protected Zone in a manner regulated by the firewall.

Sensitive data such as Protected Health Information (PHI) is kept in the protected Zone on servers that can only interact with the DMZ, not the Internet. All data is encrypted both ar rest and during transmission. Intrusion Detection Systems monitor and detect attacks on the infrastructure, and provide alerts to on-site technical support staff, who have deep experience and certifications in managing and supporting a host of operating systems, applications, server and software virtualization infrastructures.

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HIPAA Compliance

HIPAA Compliance


At ViTel Net, our solutions were designed with a security-first approach to result in compliance. Our security posture allows us to protect electronic medical records (EMR), electronic protected healthcare information (ePHI), and other sensitive data while streamlining the compliance audit process.

ViTel Net's secure, high-performance cloud infrastructure was designed from the ground up with security and HIPAA compliance in mind. Hosted data within our HITRUST-certified secure managed infrastructure has been developed to meet, and even exceed, HIPAA/HITRUST requirements.